Outcomes and Feedback

Residential Services

Parent Feedback听听

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Complimentary words from a recent parent feedback form.

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Q. Do you feel your family member is treated with dignity and respect?

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"He is treated with the utmost dignity and respect. For instance 鈥� knocking on his bedroom door before entering. Teaching and encouraging him to do things for himself wherever possible."

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Q. Do you feel your family member is given the opportunity to be part of their community?

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"He spends a lot of time in the local community and very much enjoys it. He鈥檚 really settled well in Salisbury. He visits local parks, his local caf茅 and spends a lot of time walking and exploring his community."

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Q.听Do you feel your views are sought and listened to?

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"Josh (Registered Manager) will always ask my thoughts, feelings and opinions regarding my son if ever necessary. This has made me feel very much a large part of his life at all times. Josh鈥檚 transparency is what makes him the most wonderful manager that he is in my humble opinion. If Josh says anything it is always delivered to me in the kindest, factual and informative way."

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"If I could send every adult like my son to Stratford I would."

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With Stratford Lodge taking care of 2/3 lovely young adults (a fabulous small care setting) it鈥檚 up to us as parents to let the world know how brilliantly everything is for our children living with you.

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I鈥檓 so proud of everything you and your amazing staff do to ensure he lives his very best life.

So thrilled he has settled nicely back with you and what a wonderful lie in he had too.

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So many thanks, you鈥檙e all such super stars.

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Benjamin's Story

Read about Benjamin's story, before moving to Stratford Lodge, during his time with us and his positive outcomes.

Find out more

5 Star Parent Feedback

5 Stars

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听"Thank you once again for your kindness and professionalism you鈥檝e shown towards both J and our family.

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It feels like forever ago that you met J and we all fell in love with Stratford Lodge.听Thankfully the challenge and hard fight we all put up for J proved to be the best thing that could ever happen to him moving into adulthood.

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It鈥檚 wonderful that your staff are spending so much time with J at Hill House and learning all about him and his beautiful little ways.听It sounds as though he was very comfortable and enjoyed himself greatly.

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How precious you gave J the opportunity to choose his own bedroom.听That is a magical way to ensure that J is already able to make choices in his new forever home and be party to this massive change.听That, as a parent is where I feel the 糖心官网 and their ethos is outstanding.

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I have seen first hand how you yourself and those at Hill House are wholeheartedly committed to seeing that those already living with you are your absolute priority.

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Thank you so much for having us on Tuesday.听It was actually my birthday and such a wonderful way to spend it.

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Thank you so much Josh.You and your team have been so exceptionally kind to J and us as a family, you couldn鈥檛 be trying any harder for a wonderfully positive outcome.

I can鈥檛 tell you the relief I feel knowing J is going to live his best life both now and in the future with you all.听So, many thanks for being the wonderful people you are and for fighting J's cause with such vigour.

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The 糖心官网 group never ceases to amaze me with their kindness toward our beautiful children."

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- J's Parent